FAQs

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website.

How long will it take to receive my order?
Orders typically ship within 1-2 business days. Delivery times depend on your location:

• Domestic orders: 2-5business days
• International orders: 7-18business days (depending on the destination)

Can I change or cancel my order?
We process orders quickly to ensure fast shipping, so we are unable to make changes or cancellations once an order is placed. Please double-check your order before completing the checkout process.

How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be unused and in their original packaging. To initiate a return or exchange, please visit our Returns & Exchanges page for instructions.

 Do you offer gift cards?
 Not at the moment.

 Is my personal information secure?
Absolutely! We use encryption and secure checkout processes to ensure that your personal and payment information is always safe.

 How do I contact customer support?
You can reach our customer support team via email at kespressbox@gmal.com. We aim to respond to all inquiries within 24 Hours business days.

 Can I modify my shipping address after placing an order?
Once an order is placed, we are unable to modify the shipping address. Please double-check your information before completing your purchase.

12. Do you offer free shipping?
We offer free shipping in the United States. For international orders, shipping fees may apply based on your location.

13. How do I leave a review for a product?
After your purchase, you'll receive an email invitation to leave a review. Alternatively, you can visit the product page and submit your feedback there.